If you are not happy with your purchase, we will accept a return of an unused product within 14 days. Once we receive the returned item Sonic Bonnet will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).
Please allow 1-2 weeks for your return to be processed.
Sonic Bonnet will not issue refunds for products purchased through other entities, such as distributors or retail partners.
Returned items must be delivered to us unused or like new, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
We are a proudly black-owned company responsible for the invention of the Sonic Bonnet bluetooth hair bonnet. We strive to provide innovation that delights every user of our products, and we hope that you will become a member of the Sonic Bonnet family!
See more of us on our social media profiles on Instagram, Facebook, YouTube, and TikTok!
For any questions and concerns, please reach us at the following
Email: support@sonicbonnet.com